Refund policy

We pride ourselves in providing the best possible shopping experience for our customers however, if there is an issue with your order or damaged items, please contact us and we will work to come to a solution to fix this!

Bloom & Brew Ltd, has a 14-day return policy whereby you have 14 days from when your order is delivered to ship it back to our return address for a refund or exchange. The items must be unused, in suitable condition and original packaging. 

Please note that the cost of returning an item is your responsibility (unless the item is defective).

For hygiene reasons, jewellery cannot be returned or exchanged unless faulty.

Please email orders@bloomandbrew.co.uk to organise the return before you post the item back to us, thank you!

Return address: Bloom & Brew, 22-24 Church Street, Ormskirk, Lancashire, L39 3AN.